IT INFRASTRUCTURE | NETWORKING | MANAGED SUPPORT

Reliable IT Networking & Support Services for Businesses in Hyderabad

ASH IT Solutions helps businesses manage their IT infrastructure through networking support, systems maintenance, security configuration, and practical technical assistance.

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Call our team+91 86868 62698
Business network supported by ASH IT Solutions Diagram of an office network: the internet connection passes through a firewall to a core switch and router, which connects Wi-Fi access points, servers with backup, and office workstations, laptops, printers and CCTV. ENDPOINTS Laptops Desktops Printers CCTV InternetISP connection FirewallAccess policies Core switchRouting & VLANs Wi-FiAccess points ServersFiles & backup Office LANDesks & devices
One support partner for every layer of your office network.

IT support across your whole infrastructure

From the network that connects your offices to the devices on every desk, we look after the technology your business depends on.

Our IT support services

Fourteen services, available individually or together under managed support and an annual maintenance contract.

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When IT stops, so does the work

A dropped network, a failed server or a misconfigured firewall rarely stays a technical problem. It becomes missed calls, delayed invoices, idle staff and unhappy customers.

ASH IT Solutions works as a practical technology support partner: we keep the everyday infrastructure maintained, respond when something goes wrong, and help you plan before small issues become outages.

Discuss Your Requirements

  • Network problems

    Slow or unreliable Wi-Fi and connectivity faults stop email, cloud apps and calls. We configure and troubleshoot the network so teams stay connected.

  • Equipment issues

    A broken laptop or printer quietly costs hours. We get desktops, laptops and peripherals working again so staff can get on with their jobs.

  • Server maintenance

    Shared files and business applications depend on servers that are installed, managed and backed up properly.

  • Security configuration

    Firewalls and endpoint protection only help when they are configured and kept up to date. We set them up and review them for you.

Annual Maintenance Contract for ongoing IT support

Our Non-Comprehensive AMC covers the maintenance and support of your networking, systems and IT infrastructure for a full year, with remote and on-site support.

It is suited to businesses that want predictable, ongoing support rather than calling for help one issue at a time, including organisations with more than one location.

Explore AMC Services
One-year contract
Valid for one year from the date of commencement.
Remote and on-site support
Remote support first; issues not resolved remotely are attended on-site by a support engineer, as set out in the agreement.
Spares and parts charged separately
Hardware spares and parts are not included and are billed as per actuals.
Monthly or half-yearly payment
Paid in advance, monthly or for each six-month period. GST is charged as applicable.

Support for businesses like yours

Our services are designed for organisations that rely on their IT every day and need dependable support without a large in-house team.

  • Corporate offices
  • Small and medium-sized businesses
  • Healthcare facilities
  • Educational institutions
  • Retail and commercial establishments
  • Multi-location businesses

How we work

A straightforward process so you know what to expect from the first conversation onwards.

  1. Understand your requirements

    We discuss how your business uses IT, what is causing problems and what you need supported.

  2. Assess your infrastructure

    We review the relevant network, systems and security setup to see what is in place.

  3. Recommend a support scope

    We propose the services, or AMC coverage, that fit your environment and priorities.

  4. Coordinate ongoing support

    We carry out the agreed maintenance and support, remotely and on-site as required.

Frequently asked questions

Have a question that is not answered here? Call us on +91 86868 62698 or send an enquiry and we will get back to you.

Contact Us
What services does ASH IT Solutions provide?

We support business IT across four areas: networking infrastructure (switches, routers, Wi-Fi and LAN/VLAN/WAN troubleshooting), systems and endpoints (desktops, laptops, servers, printers and peripherals), security and resilience (firewalls, antivirus and endpoint security, backup and recovery, CCTV maintenance) and business IT support (Microsoft 365 and email, remote and on-site support, and IT health checks). We also offer a Non-Comprehensive Annual Maintenance Contract. See the full list of services.

Do you offer remote and on-site support?

Yes. Issues are handled remotely wherever possible, and anything that cannot be resolved remotely is attended on-site by our support engineer. Under an AMC, support coverage is set out in the agreement.

What is a Non-Comprehensive AMC?

It is an annual maintenance contract, valid for one year from the date of commencement, that covers our support and maintenance services for your networking, systems and IT infrastructure. "Non-comprehensive" means spares and parts are not included in the contract fee. Read more about our AMC terms.

Are spare parts included in the AMC?

No. Spares and parts for systems, laptops, printers and network hardware are not included. They are charged as per actuals and billed along with the monthly or half-yearly invoice.

Do you support networking equipment?

Yes. We configure and maintain switches and routers, set up and optimise Wi-Fi, and troubleshoot LAN, VLAN and WAN connectivity issues.

Do you provide server and firewall support?

Yes. We handle server installation and management, and firewall configuration and management, alongside backup and recovery and antivirus and endpoint security.

Can you help with Microsoft 365 and email issues?

Yes. We support Microsoft 365 users and mailboxes, Outlook and email delivery issues, and the Microsoft 365 applications your team uses.

How can a business request an IT assessment?

Send us your requirements through the enquiry form or call +91 86868 62698. We will discuss your setup and arrange a suitable time to assess your infrastructure.

Need reliable IT support for your business?

Tell us about your IT infrastructure and support requirements.

Request IT Support Call +91 86868 62698